At Clauz Tours and Travel, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, website, and communication platforms.
By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification: Name, date of birth, nationality, gender, passport/ID details.
- Contact Details: Email address, phone number, physical address.
- Travel Information: Visa type, travel dates, destinations, accommodation preferences.
- Payment Information: Transaction details (Note: we do not store credit/debit card numbers).
- Communication Records: Messages, inquiries, and feedback shared via WhatsApp, email, or website forms.
2. How We Use Your Information
We use your personal information to:
- Process visa applications and travel bookings.
- Customize your travel experience and itinerary.
- Provide customer support and respond to inquiries.
- Send booking confirmations, updates, and promotional offers.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Trusted partners and service providers involved in your travel plans (e.g., visa agents, hotels, tour guides).
- Government and immigration authorities when required for visa or legal compliance.
- Payment processors for secure transaction handling.
4. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is completely secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing communications.
To exercise these rights, please contact us at info@clauztours.com or +971523869958.
6. Cookies and Tracking
Our website may use cookies to improve user experience, track website traffic, and personalize content. You can disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Clauz Tours and Travel
📞 +971523869958
📧 info@clauztours.com
🌐 www.clauztours.com